:root{color-scheme:dark;font-family:Arial,Helvetica,sans-serif;color:#f6f4f5;background:#09090b;--red:#ef3c52;--muted:#a79ca3;--line:#ffffff16}*{box-sizing:border-box}body{margin:0;background:radial-gradient(ellipse at 95% 0,#68172b24,transparent 40%)}a{color:inherit;text-decoration:none}button,input,textarea{font:inherit}button,a{touch-action:manipulation}button{cursor:pointer;color:inherit;background:#ffffff05;border:1px solid var(--line);border-radius:10px;min-height:44px;padding:10px 15px}button:hover{background:#ffffff0c;border-color:#ef3c5255}button:disabled{opacity:.5;cursor:wait}a:focus-visible,button:focus-visible,input:focus-visible,textarea:focus-visible{outline:2px solid #ff8294;outline-offset:3px}h1,h2,h3,p{margin:0}.topbar{max-width:1440px;margin:auto;padding:22px 32px;display:flex;justify-content:space-between;align-items:center;border-bottom:1px solid var(--line);gap:20px}.brand{display:flex;align-items:center;gap:12px;font-size:14px;font-weight:700;letter-spacing:1.5px}.brand img{border-radius:8px}.brand small{display:block;font-size:10px;color:#bd9ba7;letter-spacing:2px;margin-top:6px}.top-actions{display:flex;align-items:center;gap:20px;font-size:13px;color:#bbacb5}#connection{color:#dbaaaf}#sound[aria-pressed=true]{color:#ffa7b3;border-color:#b9364b}main{max-width:1440px;margin:auto;padding:36px 32px}.page-heading{display:flex;justify-content:space-between;align-items:center;gap:24px;margin-bottom:28px}.eyebrow{font-size:12px;letter-spacing:1.7px;color:#c38696}h1{font-size:44px;line-height:1.08;letter-spacing:-1.6px;font-weight:500;margin:14px 0}h1 span{color:#f06579}.page-heading p{font-size:16px;line-height:1.6;color:var(--muted)}.heading-actions{display:flex;gap:10px;align-items:center;flex-wrap:wrap}.primary{background:linear-gradient(135deg,#e8334b,#a41d36);border:1px solid #ff809449;color:#fff;border-radius:10px;padding:14px 18px;min-height:48px;display:inline-flex;align-items:center;justify-content:center;font-size:14px}.pilot-banner{display:flex;align-items:center;gap:18px;border:1px solid #c38a4433;background:#4e30151c;border-radius:12px;padding:16px 20px;color:#cbbbaf;font-size:14px;line-height:1.6}.pilot-banner strong{font-size:12px;letter-spacing:1px;color:#edbb84;white-space:nowrap}.metrics{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px;margin:24px 0 30px}.metrics button{text-align:left;padding:20px;background:linear-gradient(135deg,#39151e55,#131115);border-radius:14px}.metrics span{font-size:14px;color:#d5c6ce}.metrics strong{display:block;font-size:38px;font-weight:500;letter-spacing:-1px;margin:14px 0 8px}.metrics small{font-size:12px;color:#9d8d97}.metrics button:nth-child(2) strong{color:#ff8c99}.workspace{display:grid;grid-template-columns:minmax(0,1fr) minmax(360px,.95fr);gap:24px;align-items:start}.queue{min-width:0}.queue-heading{display:flex;justify-content:space-between;align-items:center;gap:12px;margin-bottom:20px}.queue-heading h2{font-size:22px;font-weight:500}.queue-heading>span{font-size:12px;color:#94818e}.search-label input{width:100%;height:50px;background:#121115;border:1px solid #ffffff1e;border-radius:11px;color:white;padding:14px;font-size:16px}.filters{display:flex;gap:8px;margin:14px 0 20px;overflow-x:auto;padding-bottom:4px}.filters button{white-space:nowrap;font-size:14px;color:#baabb6}.filters [aria-pressed=true]{background:#711c32;border-color:#ce425950;color:white}.request-card{width:100%;text-align:left;padding:20px;border-radius:14px;background:#131115;margin-bottom:12px;position:relative}.request-card.selected{border-color:#ec5970aa;background:linear-gradient(130deg,#4b192a65,#151218);box-shadow:inset 3px 0 #f24662}.card-head,.card-foot{display:flex;justify-content:space-between;gap:12px;align-items:center}.card-head strong{font-size:18px;font-weight:600}.badge{font-size:12px;border-radius:7px;background:#ffffff08;color:#c9b4c2;padding:6px 8px;white-space:nowrap}.badge.pending,.badge.unreachable{background:#a6611522;color:#f1c28c}.badge.confirmed,.badge.arrived{background:#243e342f;color:#abd4c4}.request-card p{font-size:14px;color:#b7a7b2;margin:12px 0;line-height:1.6}.card-foot{font-size:12px;color:#9f8b9a}.deadline{color:#e3bb87}.deadline.overdue{color:#ff8897}.detail{border:1px solid #b4446640;border-radius:18px;background:linear-gradient(140deg,#33121f80,#111015 50%);padding:26px;position:sticky;top:20px;min-width:0}.detail-empty{min-height:350px;display:flex;flex-direction:column;justify-content:center;align-items:center}.empty{padding:44px 24px;text-align:center;color:#a493a1;font-size:15px;line-height:1.7;border:1px dashed #ffffff16;border-radius:14px}.empty h2{font-size:22px;color:#e9dce7;font-weight:500;margin:16px 0 10px}.empty-symbol{font-size:32px;color:#f26583;display:grid;place-items:center;width:60px;height:60px;border-radius:16px;background:#8b2a4422}.detail-title{display:flex;align-items:flex-start;justify-content:space-between;gap:12px}.detail-title h2{font-size:26px;font-weight:500;letter-spacing:-.6px}.reference{font-size:12px;letter-spacing:.5px;color:#a68b9d;margin:8px 0 18px}.arrival{padding:18px;background:#6e254322;border:1px solid #ba527a33;border-radius:12px;margin-bottom:18px}.arrival>span{display:block;font-size:12px;color:#bd8aa6;margin-bottom:10px}.arrival strong{font-size:19px;font-weight:500}.arrival p{margin-top:8px;font-size:14px;color:#c6b0bf}.callback{display:flex;justify-content:space-between;align-items:center;font-size:14px;padding:14px 0;border-bottom:1px solid var(--line);gap:12px}.call-link{color:#ffa5ba;font-size:16px;display:block;margin:16px 0}.detail h3{font-size:15px;font-weight:600;margin:24px 0 14px}.food-line{display:flex;justify-content:space-between;gap:16px;padding:12px 0;border-bottom:1px solid #ffffff0d;font-size:14px;line-height:1.5}.food-line small{display:block;font-size:12px;color:#a48e9e;margin-top:4px}.food-line b{white-space:nowrap}.total{display:flex;justify-content:space-between;gap:16px;margin:18px 0;font-size:16px}.notes{display:grid;gap:12px;font-size:14px;line-height:1.6;overflow-wrap:anywhere}.notes dt{font-size:12px;color:#9e8497}.notes dd{margin:3px 0 0;color:#d6c4d1;white-space:pre-wrap}.fine{font-size:12px;color:#a88a9f;line-height:1.6}.action-panel{border-top:1px solid #ffffff15;margin-top:24px;padding-top:20px}.action-panel label{display:block;font-size:14px;line-height:1.6;color:#ccbac8}.action-panel textarea{margin-top:8px;display:block;width:100%;min-height:82px;background:#0d0b10;border:1px solid #ffffff20;border-radius:10px;padding:12px;color:#fff;font-size:16px;resize:vertical}.check-label{display:flex!important;align-items:flex-start;gap:10px;margin:16px 0;font-size:13px!important}.check-label input{width:18px;height:18px;accent-color:#ea3c5d;flex-shrink:0}.status-actions{display:flex;gap:8px;flex-wrap:wrap;margin-top:14px}.status-actions button{font-size:13px}.history{padding:0;list-style:none}.history li{border-left:1px solid #79314f;padding:0 0 20px 16px;font-size:13px;line-height:1.6}.history time,.history small{display:block;color:#a48a9e;font-size:12px}.history p{color:#dcc7d7;margin-top:6px;white-space:pre-wrap;overflow-wrap:anywhere}.error,.new-alert{padding:16px;border:1px solid #d24a6560;border-radius:10px;background:#601e3233;margin:16px 0;font-size:14px;line-height:1.6}.new-alert{color:#ffb7c6}footer{display:flex;justify-content:space-between;gap:24px;margin-top:36px;padding:20px 0;border-top:1px solid var(--line);font-size:12px;color:#94808e;line-height:1.6}footer span{max-width:400px}#toast{position:fixed;bottom:24px;left:50%;transform:translateX(-50%);max-width:90%;border:1px solid #a84f70;background:#341423;border-radius:10px;padding:14px 20px;display:none;z-index:10;font-size:14px}#toast.visible{display:block}.sr-only{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0)}[hidden]{display:none!important}
@media(max-width:950px){.workspace{grid-template-columns:1fr}.detail{position:static}.page-heading{align-items:flex-start}.heading-actions{max-width:220px}.top-actions{gap:10px}.metrics{gap:10px}.metrics button{padding:16px}.detail-empty{min-height:180px}}
@media(max-width:580px){.topbar{padding:16px;align-items:flex-start;flex-wrap:wrap}.brand img{width:42px;height:42px}.top-actions{width:100%;justify-content:space-between;font-size:12px}.top-actions button{font-size:12px;min-height:40px}main{padding:24px 16px}.page-heading{flex-direction:column;gap:20px}.heading-actions{max-width:none}.eyebrow{font-size:10px}h1{font-size:37px}.page-heading p{font-size:14px}.pilot-banner{padding:14px;display:block;font-size:13px}.pilot-banner strong{display:block;margin-bottom:6px}.metrics{grid-template-columns:1fr 1fr;margin:18px 0 26px}.metrics strong{font-size:32px}.metrics span{font-size:13px}.metrics small{font-size:12px}.queue-heading{align-items:flex-start;flex-direction:column;gap:6px}.request-card{padding:16px}.card-head{align-items:flex-start}.card-head strong{font-size:17px}.badge{font-size:11px}.detail{padding:20px 16px}.detail-title h2{font-size:24px}.callback{align-items:flex-start;flex-direction:column;gap:6px}.card-foot{flex-wrap:wrap}.status-actions button{min-height:48px}.check-label{font-size:14px!important}footer{flex-direction:column}.arrival strong{font-size:18px}.food-line{font-size:14px}}
@media(prefers-reduced-motion:no-preference){button,a{transition:background .15s,border-color .15s}.request-card{animation:appear .2s ease-out}@keyframes appear{from{opacity:.5;transform:translateY(4px)}to{opacity:1;transform:none}}}
.staff-section{margin:32px 0;padding:24px;border:1px solid #363039;border-radius:20px;background:#131115}.staff-form{display:flex;flex-wrap:wrap;gap:16px;align-items:end}.staff-form label{display:grid;gap:8px;flex:1;min-width:200px}.staff-form input{width:100%;padding:12px;color:#fff;background:#09090b;border:1px solid #55454d;border-radius:10px;font:inherit}.staff-row{display:flex;justify-content:space-between;align-items:center;gap:16px;border-bottom:1px solid #363039;padding:16px 0}.staff-row p{overflow-wrap:anywhere}.audit-list{list-style:none;padding:0;max-height:560px;overflow:auto}.audit-list li{padding:16px 0;border-bottom:1px solid #363039;overflow-wrap:anywhere}.audit-list li>div{display:flex;justify-content:space-between;gap:12px}.audit-list p{margin:6px 0}.audit-list time,.audit-list span{color:#b8b1b7;font-size:14px}#staff-current{max-width:240px;overflow-wrap:anywhere;font-size:14px}@media(max-width:600px){.staff-section{padding:16px}.staff-form{display:grid}.staff-row{align-items:start;flex-direction:column}.top-actions{flex-wrap:wrap}}